HR Operations Manager Job Description Template

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HR Operations Manager Job Description Template

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Job Brief

We are looking for an HR Operations Manager to oversee all functions of our Human Resources department and provide support to our employees.

HR Operations Manager responsibilities include reviewing and approving budgets, implementing new company policies and maintaining internal HR systems. To be successful in this role, you should have a degree in Human Resources Management along with relevant work experience in a senior-level position.

Ultimately, you will ensure our HR initiatives are cost-effective, run smoothly and contribute to a healthy work environment.

Responsibilities

  • Set objectives for the HR team and track progress
  • Monitor internal HR systems and databases
  • Review and approve or modify budgets
  • Design and implement company policies
  • Monitor key HR metrics
  • Act as a consultant to managers and staff regarding policies and procedures
  • Create detailed reports on HR costs
  • Recommend new software to address personnel needs, like performance review tools
  • Address employees’ queries (e.g. on compensation and labor regulations)

Requirements

  • Proven work experience as an HR Operations Manager, HR Manager or similar role
  • Good knowledge of labor law
  • Hands-on experience with Human Resources Information Systems
  • Experience designing compensation and benefits packages
  • Ability to develop clear and fair company policies
  • Excellent analytical and decision-making abilities
  • Team management skills
  • BSc in Human Resources Management or relevant field
  • MSc in HR is a plus

What does HR Operations Manager do?

A HR Operations Manager is responsible for overseeing the daily activities of the HR department, ensuring that HR processes and operations run smoothly. Their day-to-day tasks may include:

  1. Managing HR processes: They oversee the execution of HR processes, including recruitment, onboarding, employee records management, performance management, and employee separations.

  2. HR policy development: They participate in developing and updating HR policies and procedures, ensuring compliance with laws, regulations, and company policies.

  3. Employee relations: They provide guidance and support to employees regarding HR policies, conflict resolution, and employee grievances.

  4. Data management: They oversee the management of employee data, ensuring accurate and up-to-date information is maintained in HR systems and files.

  5. HR reporting: They prepare and present HR reports and analytics to provide insights and support decision-making to management.

  6. Compliance: They ensure compliance with employment laws and regulations, including updating HR policies and practices to align with changes in legislation.

  7. Training and development: They collaborate with the Learning and Development team to assess training needs and coordinate HR training sessions.

  8. HR technology management: They oversee the implementation and administration of HR technology platforms like HRIS (Human Resources Information System) or HRMS (Human Resources Management System).

  9. Vendor management: They manage relationships with HR vendors, such as payroll providers, benefits providers, and recruitment agencies.

  10. Continuous improvement: They identify opportunities for process improvement, streamline HR operations, and implement best practices.

  11. Team management: If responsible for a team, they provide leadership, guidance, and development opportunities to HR staff.

  12. Strategic planning: They contribute to HR strategic planning and support the HR leadership team in implementing HR initiatives aligned with organizational goals.

Overall, the HR Operations Manager plays a critical role in ensuring the smooth functioning of HR operations, supporting employees, and contributing to the overall success of the HR department and the organization.

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