Retail Trainer Job Description

Use this Retail Trainer job description template to advertise the open roles for free using You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.

Retail Trainer responsibilities

  • Designing and executing orientation programs for sales teams
  • Conducting onboarding training sessions for new hires
  • Acting as a consultant to salespeople for challenges they face on the job

Retail Trainer Job Description Template

Job Brief

We are looking for a Retail Trainer to educate our salespeople using various methods, like coaching, seminars and interactive activities.

Retail Trainer responsibilities include teaching presentation and persuasion techniques to new hires, simulating sales scenarios and preparing training programs that cover knowledge gaps. Note that this position requires visiting our regional retail stores to work closely with our salespeople on a regular basis.

Ultimately, you will make sure our teams develop their sales skills and product knowledge, provide excellent customer service and represent our brand in the best possible way.


  • Design and execute orientation programs for sales teams
  • Conduct onboarding training sessions for new hires
  • Act as a consultant to salespeople for challenges they have on the job
  • Assign mentors and coaches to new sales team members
  • Observe how salespeople and cashiers interact with clients to identify areas of improvement
  • Determine training needs both for individuals and teams
  • Organize role-playing activities to simulate difficult client cases (e.g. how to overcome objections)
  • Advise salespeople how to upsell products and services
  • Apply various sales training techniques (e.g. gamification, case studies and group activities)
  • Maintain updated records of training curriculum and material


  • Work experience as a Retail Trainer, Sales Trainer or similar role
  • Experience in retail industry
  • Availability to travel and visit our retail stores, as needed
  • Ability to manage the full training cycle, including conducting in-person activities and using e-learning platforms
  • Excellent presentation skills
  • Ability to motivate employees to achieve sales quotas
  • BSc degree in Education, Human Resources or relevant field
  • Additional certification in training is a plus

Retail Trainer Job Description Examples

Retail Operations Trainer-Hybrid • Rally House

Position Summary

Rally House is seeking a Retail Trainer to join our growing team. The Retail Trainer develops, schedules, manages, and delivers company-wide learning events for retail stores and teams through various methods including distance learning technologies and leader-led events. The Retail Trainer is the subject matter expert to create and update training courses focused on the needs...

Read more
SAS in Walmart - Retail Merchandising Peer Trainer • SAS Retail Services

Your career belongs to you. Align yourself with an organization that provides ample opportunities for growth, promotion, and choice.

We're growing our Retail Sales and Merchandising team, so if you've worked in retail, understand merchandising and sales, and are ready to make your next move, join our team as a Retail Sales and Merchandising Field Trainer. Help others succeed by sharing your......

Read more
Retail Trainer • KC Deli Provisions, Inc,

Job description


Working primarily at retail store level, the Retail Trainer position will be responsible for training sales associates in a variety of venues, including deli slicing skills, product knowledge, customer service techniques, and basic merchandising skills. The individual may also be responsible for performing product related demos. The selected candidate will also be ...

Read more
Retail Training Specialist • SonicJobs

RETAIL TRAINING SPECIALISTThe candidate will be responsible for creating training material, conducting formal and informal training sessions in order to provide retail branch employees with the tools required to best serve customers. This candidate must possess the ability to work in a team, both as a member and a leader. The candidate will also...conduct in person and virtual training, assi...

Read more