Relationship Manager Job Description

Use this Relationship Manager job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.
Relationship Manager

Relationship Manager responsibilities

  • Building positive relationships with customers
  • Assisting with generating new business
  • Identifying opportunities for greater profits

Relationship Manager Job Description Template

Job Brief

We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.

To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.

Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long-run.

Responsibilities

  • Understand customer needs and develop plans to address them
  • Identify key staff in client companies to cultivate profitable relationships
  • Resolve customer complaints quickly and effectively
  • Forward upselling and cross-selling opportunities to the sales team
  • Promote high-quality sales, supply and customer service processes
  • Aim to preserve customers and renew contracts
  • Approach potential customers to establish relationships
  • Gain solid knowledge of competitors

Requirements

  • Proven experience as a Client Relationship Manager
  • Knowledge of customer relationship management (CRM) practices
  • Experience in sales or customer service is preferred
  • Problem-solving attitude
  • Excellent communication skills
  • Aptitude for fostering positive relationships
  • Teamwork and leadership skills
  • Customer-oriented mindset
  • BSc/BA in Business Administration or similar field

Relationship Manager Job Description Examples

Customer Relationship Manager • Envoy Global

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.

Due to rapid business growth , we are seeking a Customer Relationship Manager to join our all-star Client Relationship Management team. The CRM team is focuse...

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Relationship Manager (On-site) • Kar Auction Services Inc.

This position is required to be on-site at our Wichita location, 4838 S. Broadway Ste 610, Wichita, KS 67216 What we offer: With our people-first culture, AFC believes in creating an environment where team members look forward to work each day. AFC is committed to helping each team member develop their career path with cross-team and cross-company development opportunities. We offer: Employee.....

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Market Relationship Manager (Prince Georges County and Howard... • Sandy Spring Bank

Market Relationship Manager (Prince Georges County and Howard County Markets)

About Us...

Are you someone who seeks opportunity and has a true desire to grow your career with an organization that has enriched the lives of its clients and communities in the Greater Washington region for more than 150 years? If so, Sandy Spring Bank may be the perfect fit for you!

Sandy Spring Bank is a growin...

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Business Banking Relationship Manager • U.S. Bank National Association

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion... c...

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