01
Two-way SMS from the record
Send and receive texts on the candidate or contact record, with the conversation kept in one thread.
Calling, SMS & WhatsApp for recruiters.
Call, text and WhatsApp candidates and clients from their Longlist record. Each call and message is logged to that record. Available on Plus.
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Calling and messaging on Plus
Calling and messaging, built into your recruitment CRM.
02
Two-way WhatsApp from the record
Keep WhatsApp messages and replies alongside the rest of the candidate’s history.
03
SMS alerts and reply by email
Get an email when a text arrives. Reply from your inbox and Longlist sends your answer as an SMS.
04
Click-to-call in the browser
Click a number to call from your browser, with no separate desk phone needed.
05
A cloud number for every recruiter
Use a consistent business number for candidate and client conversations.
06
Inbound calls forwarded to your phone
Incoming calls to your cloud number are forwarded to your phone.
07
Automatic call logging
Direction, status and duration are logged against the candidate or contact.
PUT IT INTO PRACTICE
From first call to interview
A sequence schedules the calls and texts. You make them.
- 01
Shortlist and start a sequence
Start an email sequence, with call or message tasks between follow-ups.
- 02
Call, SMS and WhatsApp steps become tasks
Open the candidate from the task and make the call or send the message yourself.
- 03
The call logs itself
The call’s status and duration appear on the timeline. Add your notes and update the candidate’s stage.
- 04
Confirm by text or WhatsApp
Send the interview details from the record. The reply stays with the conversation.
- 05
Managers see the activity
Calls appear alongside CVs sent and interviews in activity reporting.
Sequences send the emails; recruiters make the calls
Sequence emails go out on schedule. Call, SMS and WhatsApp steps land on your task list, and the call log and message thread stay on the record for whoever picks up next.
What calling and messaging cost in recruitment software
Compare the subscription, billing basis and workflow your agency needs. Longlist figures are USD per user per month; vendor currencies and billing terms are stated separately. Confirm current terms with each provider.
| Software | Starting price | What to know |
|---|---|---|
| Longlist (Plus) | $65 annual / $79 monthly | USD per user/month. Plus includes calling, messaging and custom dashboards alongside the CRM and ATS. See pricing. |
| Recruiterflow Platform | $149 | USD per user/month, the same on monthly and annual billing. |
| Recruit CRM Pro | $95 annual / $109 monthly | USD per user/month, uses monthly credits for calls and texts. |
| Loxo Core | $149 | USD per user/month, billed annually and paid up front. |
Sources, verified October 2026: Recruiterflow [1]; Recruit CRM [2]; Loxo [3].
Currencies, billing terms and plan scope are shown separately; confirm the current terms with each provider.
Which Longlist plan includes calling, SMS and WhatsApp?
Calling, SMS and WhatsApp are included on Plus, at $79/user/month or $65 billed annually. See pricing.
Do I need my own Twilio account, and which countries are supported?
No. Longlist manages the connection. Number and channel availability depend on the country; our team can confirm your setup.
How do messages fit into a follow-up sequence?
Keep email follow-ups scheduled and use call, SMS or WhatsApp tasks to prompt a personal conversation from the candidate or client record.
What call activity stays with the record?
Direction, status and duration are logged against the candidate or contact, giving your team the context for the next conversation.
Can I take calls on my mobile?
Incoming calls can be forwarded to your phone. Outbound calls are made from the record in your browser.
Can I message candidates on WhatsApp from Longlist?
Yes. Send and receive WhatsApp messages from candidate and client records on Plus, alongside calls and SMS.
From the blog
Scripts and templates for every channel
Recruitment Cold Call Scripts: 9 Useful Situations
Choose a candidate or client script, prepare for objections and finish the call with a specific next step.
Recruitment Email Sequences: Candidate and Client Templates
Copy outreach, reactivation and post-placement emails, then set timing, reply handling and opt-out rules.
High-Volume Recruiting: A Staffing Desk Playbook
Work backwards from required starts, screen consistently and improve attendance with clear booking and reminder routines.
YOUR NEXT CHAPTER STARTS HERE
Less admin.
More “you got the job.”
Let’s walk through a better working day for your agency.