01
Two-way SMS from the record
Send and receive texts on the candidate or contact record, with the conversation kept in one thread.
Good company. Great recruiting teams.
LESS FRICTION. MORE MOMENTUM.
Every conversation, connected
Calling and messaging, built into your recruitment CRM.
02
Two-way WhatsApp from the record
Keep WhatsApp messages and replies alongside the rest of the candidate’s history.
03
SMS alerts and reply by email
Get an email when a text arrives. Reply from your inbox and Longlist sends your answer as an SMS.
04
Click-to-call in the browser
Click a number to call from your browser, with no separate desk phone needed.
05
A cloud number for every recruiter
Use a consistent business number for candidate and client conversations.
06
Inbound calls forwarded to your phone
Incoming calls to your cloud number are forwarded to your phone.
07
Automatic call logging
Direction, status and duration are logged against the candidate or contact.
PUT IT INTO PRACTICE
From first call to interview
Keep outreach, conversations and follow-up connected.
- 01
Shortlist and start a sequence
Start an email sequence, with call or message tasks between follow-ups.
- 02
Call, SMS and WhatsApp steps become tasks
Open the candidate from the task and make the call or send the message yourself.
- 03
The call logs itself
The call’s status and duration appear on the timeline. Add your notes and update the candidate’s stage.
- 04
Confirm by text or WhatsApp
Send the interview details from the record. The reply stays with the conversation.
- 05
Managers see the activity
Calls appear alongside CVs sent and interviews in activity reporting.
Built for personal conversations
Built for one-to-one conversations. Calls are logged but not recorded or transcribed. SMS and WhatsApp messages are sent by recruiters; sequence steps create reminders, not automated messages. There is no power dialer or bulk messaging.
What calling and messaging cost in recruitment software
Starting prices for recruitment CRMs with calling and SMS, and the texting tools agencies add to their ATS. Usage fees vary by vendor.
| Software | Starting price | What to know |
|---|---|---|
| Longlist (Plus) | $79/user/mo ($65 annual) | Two-way SMS and WhatsApp, click-to-call, a cloud number per user and automatic call logs, plus the full CRM + ATS and email sequences. No separate Twilio account. See pricing. |
| Recruiterflow (Platform) | $149/user/mo | Strong agency CRM. Calling and SMS run through your own Twilio account, so you buy the number and pay Twilio for usage; Dialpad and RingCentral integrations also available. |
| Recruit CRM | $95–$215/user/mo | Calling, phone numbers and SMS are available but consume credits; each plan includes a monthly credit allowance per user. |
| Loxo | From $149/user/mo (annual) | Core covers ATS + CRM; omnichannel outreach is on the quote-based Professional plan. |
| TextUs | $299/mo (Pro) | Dedicated texting platform for staffing: 5,000 messages and 5 numbers, bulk campaigns and automation. Integrates with Bullhorn (as Bullhorn Messaging) and other ATSs, paid on top of your ATS. |
| Sense | Quote-based | Candidate engagement platform for high-volume staffing: texting, automated workflows and chatbots. Best for large teams with a budget for it. |
Prices checked October 2026 from each vendor's public pricing page, per user per month. Vendors change pricing, so check before you buy.
Which Longlist plan includes calling, SMS and WhatsApp?
Calling, SMS and WhatsApp are included on Plus, at $79/user/month or $65 billed annually. See pricing.
Do I need my own Twilio account, and which countries are supported?
No. Longlist manages the connection. Number and channel availability depend on the country; our team can confirm your setup.
Can I send bulk or automated SMS or WhatsApp messages?
No. Messages are sent one-to-one by recruiters. Sequence steps create reminders to send them.
Does Longlist record calls?
Calls are logged with their direction, status and duration. Recording and transcription are not included.
Can I take calls on my mobile?
Incoming calls can be forwarded to your phone. Outbound calls are made from the record in your browser.
Can I message candidates on WhatsApp from Longlist?
Yes. Send and receive WhatsApp messages from candidate and client records on Plus, alongside calls and SMS.
YOUR NEXT CHAPTER STARTS HERE
Less admin.
More “you got the job.”
Let’s walk through a better working day for your agency.